Return Policy
You ask. We refund. Period.
Here at Fun Finds, our goal is to make sure you are completely satisfied with every purchase. If you find it necessary to return one of our products, we will do everything we can to make it an easy process for you.
If you are not 100% satisfied with your purchase within 30 days of placing your order, simply call or email us using the information on our Contact Us page. We will give you a full refund. No questions asked.
Here is how it works:
- Once you have decided that you want a refund, just contact us.
- We recommend using our email address so we can keep up with communications, but, you do have our phone number, so you can call us, as well.
- There won't be any need for Authorization Numbers because we can verify your authenticity by the order record from our website.
- Once we respond giving you the go-ahead, ship your product back to us.
- Use C.O.D. (Cash On Delivery) as your shipment method so that we can cover your expense once we receive your package.
- Within 10 business days of receipt, we will contact you, most likely via email, alerting you that your refund is ready.
- Most refunds are handled by sending a Cashier's Check to you in the mail. Or, depending on you made your purchase, issuing the refund via our website's refund process. This process puts the money back on the same card that was used to make the purchase.
- That's It!
A few things to keep in mind.:
- We cannot issue any refund until we receive the product; no exceptions.
- Please be sure to include your full name, address, email address, phone number, and order number on the shipping label.
- If you ordered something that you have not received yet, you must wait for it to arrive before you can request a refund.
- You can return your item to the address found on our Contact Us page, once given the Go-Ahead from us. There, you will also find our phone number and email address.
- Once we have received the item in the same condition that it was in when it was shipped, then we will refund the full amount of the purchase price back to you.
That’s it, and we look forward to serving you!